FAQ's

FAQ

Q: Does online shipping include setup?

A: No, all items arrive flat-packed with tools and easy instructions. Need help? We can connect you with a local installer to get you sorted.

Q: Do you only sell weightlifting gear?

A: Not even close. We’ve got everything - from treadmills and home gyms to recovery gear, supplements, and accessories. Basically, your one-stop fitness shop.

Q: How long have you been around?

A: Since 2005! We’ve grown from a small QLD business into one of Australia’s biggest specialist fitness retailers, proudly Aussie-owned and family-run.

Q: What makes Aussie Fitness different?

A: Huge range, expert advice, and prices that won’t make your eyes water. We’re fitness people helping fitness people, and we back everything with our Best Price Guarantee.

Q: Do you offer local delivery? 

A: Absolutely. Prices starting from $49. 

Q: Do you ship Australia-wide?

A: Absolutely. We ship small items via Australia Post and larger gear through StarTrack Express, straight to your door.

Q: Do you ship internationally?

A: Get in touch for a quote before placing your order.

Q: How much is shipping?

A: Just pop your items in the cart and enter your postcode in the Shipping Estimator - you’ll get an instant quote before checkout.

Q: How long will delivery take?

A: Usually 1–10 business days, depending on your location and warehouse stock. Australia’s a big place, thanks for your patience while your gear hits the road!

Q: Do I need to be home to accept delivery?

A: Yes, deliveries require a signature unless you give Authority to Leave. If you’re not home, your items will head to your local depot or post office for pickup.

Q: How will I know when my order is on the way?

A: You’ll receive tracking details once your order ships. You can check its progress anytime, and if you miss the driver, they’ll leave a card with pickup details.